Privacy policy
At Losiloo, we treat privacy with the same care we put into every order. This Privacy Policy explains how we collect, use, and protect your personal data when you visit http://www.losiloo.com/ place an order, or get in touch with our customer service. By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Who We Are
Company name: Losiloo
Address: 5 O'Connell Ave, St John's Rd, Townparks, Wexford, Y35 X0X4, Ireland
Email: info@losiloo.com
Stay connected with @losiloo.official for fresh drops and daily style inspiration.
Data We Collect
When you use our website, we may collect:
- Technical data such as your IP address, browser type, and time zone
- Personal information you provide when placing an order, such as your name, email address, phone number, shipping address, and payment details
- Information you provide when contacting us such as support requests
How We Use Your Data
We use your data to:
- Process and deliver your orders
- Provide customer support
- Protect our website and prevent fraud
- Personalize your shopping experience
- Send updates, offers, or marketing messages only if you choose to receive them
Sharing Your Data
We only share your data with trusted partners, such as:
- Payment service providers
- Shipping and courier companies
- Technical and marketing service providers such as Shopify
We never sell or rent your personal data.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Show you content tailored to your interests
You can disable cookies in your browser settings, but some website features may not work properly.
Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Correct or delete your data
- Restrict how your data is processed
- Receive a portable copy of your data
- Withdraw consent at any time including unsubscribing from newsletters
To exercise your rights, please contact us at info@losiloo.com
Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If we discover that such data has been provided, we will delete it immediately.
International Data Transfers
If you are located in Ireland, please note that your personal information may be processed or stored outside of Ireland, including in countries such as the United States, by our trusted partners such as payment providers, technology platforms, or shipping companies.
We take steps to ensure that any transfer of your data is managed securely and in accordance with applicable data protection standards.
Data Security and Retention
We take data security seriously and store your information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on the Losiloo website. Please check back periodically for updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company name: Losiloo
Address: 5 O'Connell Ave, St John's Rd, Townparks, Wexford, Y35 X0X4, Ireland
Email: info@losiloo.com
Stay connected with @losiloo.official for fresh drops and daily style inspiration.
Thank you for trusting Losiloo. We are committed to protecting your data while delivering a seamless and reliable shopping experience.